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Welcome to rax 2.0

Megan

The rax app has a new look and is ready to help you get the trendiest looks for less (& more sustainably!). Whatever event you're wanting to borrow for or if you're looking to make some cash on your wardrobe, getting started with rax is easy.


With the borrowing and lending features, you can browse for clothes or share your own wardrobe with others. Here is everything you need to know about how to use rax and the new app.



Borrow

rax, as always, lets you borrow clothes from other users across Canada. We rebuilt the process to make it as straightforward as possible. Here are three easy steps to borrowing on rax:


Step 1: Find something you like

Browse through hundreds of listings on the app - you can search for items by brand, name, lender and filter by item type, colour, size and location to show you options that are closest to you.


Step 2: Request to borrow

Once you find something you love it's time to borrow! Click to borrow the item and select how long you would like to borrow the item.


Step 3: Get it shipped or pickup


Now it's time to get the item! You can choose local pick-up if you live nearby or delivery. If shipping, pre-paid labels are generated in the app by Canada Post that will be sent to you and your lender. If you choose to pick-up, you can discuss pick-up time and location with the lender.


Lend

If you have nice clothes in your closet that you rarely wear (we do too) then you can lend it on rax to make money back on them! It's easy to post your clothes on rax and start lending items to users. Here is a quick guide on how to lend items on rax:


Step 1: Add a listing

To start sharing your clothes you'll want to put up a listing on the app!

  • Grab a quick photo of the item, either from the store's website or on (showing the item on yourself = higher chance of getting the item borrowed since users can see how it looks on!).

  • & answer the questions about the item such as size, brand, colour etc.


Step 2: Get borrow requests


Once you post your listing, users on rax will be able to see your item and request to borrow it! When someone wants to borrow your item you will receive an email and notification to accept / deny the request.


Step 3: Meet up or ship and get paid


Meet up with the borrower or ship out the item depending on what they choose. After the borrow period is complete, cash out!


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