1. Information Collection
We may collect information including but not limited to the following about you and your use of our website, app and service (together, our "app") in order to create a better, more personalized experience for you or for internal research purposes:
We collect your email address, your phone number, your name (if provided) a password selected by you, your address and zip code, pictures and data that may be selected or entered by you through the app, or retrieved from other 3rd party sites. We only collect personal information about you that we consider necessary for achieving this purpose. By signing up for rax, you agree to opt in for emails from rax. Note you may unsubscribe at anytime.
Whenever you voluntarily disclose personal information on publicly-viewable screens or pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to posting your personal information.
You may also (but are not required to) provide information about yourself (such as your location, URL, pictures, height, sizes, gender or a biography). Any additional image or information you provide will be publicly displayed.
We automatically track certain information about our members including but not limited to internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, click patterns, etc.), your mobile device's unique ID number, your mobile device's geographic location while the App is actively running, your computer's IP address, technical information about your computer or mobile device (such as type of device, web browser or operating system), your preferences and settings (time zone, language, privacy preferences, product preferences, etc.), the URL of the last web page you visited before coming to one of our sites, the buttons, controls and ads you clicked on (if any), how long you used the app and which services and features you used, the online or offline status of the App.
Please be careful about posting sensitive details about yourself on your profile. While you may voluntarily provide this information to us when you create your profile, there is no requirement to do so. Please remember that photographs that you post on the App may reveal these kinds of sensitive personal data. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing your information and making this public to other users.
We collect information including but not limited to postings you make on the public areas of our website, messages you send to us, and correspondence we receive from other members or third parties about your activities or postings on our website.
If you choose to post messages in our chat rooms or other public message areas or leave feedback for other users, please note that such information is available to anyone with Internet access. We may, but are not obligated to, collect the information you post in our chat rooms or other public message areas to resolve disputes, provide customer support and troubleshoot problems as permitted by law. PLEASE BE CAREFUL WHEN DISCLOSING ANY INFORMATION IN CHAT ROOMS, DISCUSSION BOARDS AND OTHER PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION YOU PUBLICLY DISCLOSE.
Upon your request, we will deactivate your account and remove your personal information from publicly available sections of the App and in accordance with any applicable laws. To make this request, chat with rax in the chat function of the app. Upon our receipt of your request, we will deactivate your account and remove your personal information as soon as reasonably possible from publicly available sections of the App. Nonetheless, we will retain in our files information you may have requested us to remove if, in our sole discretion, retention of the information is necessary to resolve disputes, troubleshoot problems or to enforce the Terms of Service Agreement. Furthermore, your information may never be completely removed from our databases due to technical and legal constraints (for example, we may not remove your information from our back up storage).
2. Use of Information
We have established procedures to safeguard and secure the information we collect. However, the internet is an open system, and we can make no guarantees as to the security or privacy of your information submitted to the app. For this reason, we recommend that you use anti-virus software, routine credit checks, firewalls and other precautions to protect yourself from security and privacy threats.
Your information will be shared with other users when you and such other users agree to share, borrow, rent or obtain goods through the App for such purposes. We will use your information to complete transactions requested by you.
We use the information we collect about you to create a better, more personalized experience for you based on your individual usage habits, improve our marketing and promotional efforts, analyze site usage and disclose aggregated statistics, improve our content and product offerings, aid in our monetization efforts, and customize our app's content, layout and services. We also use the information we collect about you to resolve disputes, troubleshoot problems, and enforce our Terms of Service Agreement. We may use your correspondence with us, information posted by you or photographs submitted for publication on the App for promotional, sales or any use that we consider appropriate, whether submitted via email, postings on the App or feedback via the member polls.
We may disclose any information in response to a legal request such as a subpoena, court order, or government demand, to investigate or report illegal activity, or to enforce our rights or defend claims. We may also transfer your information to another company in connection with a partnership or a corporate restructuring, such as a sale or merger.
Messages about the Service and Your Account We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our Services are temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Based upon the Personal Information you provide us, we will send you a welcoming email to verify your username and password. We will communicate with you in response to your inquiries, to provide the services you request, to manage your account, and to provide the best customer service possible.
App Notifications If you download and use the App, and have enabled push notifications on your mobile device, we may send you alerts and notifications through push notifications, for example, to communicate shipping status for goods you rent. You can opt out of these transactional messages by changing the settings on your mobile device. We do not send promotional messages by push notification.
3. Children's privacy
rax does not allow persons under 18 to register for any service, and we do not knowingly collect any personally identifiable information from persons under the age of 18.
4. Information from users outside Cada
5. Third Party Websites
6. Copyright Concerns
If you believe that your copyright has been infringed, please send a detailed message to firstname.lastname@example.org.